Welcome to Houston Injury & Wellness Clinic PLLC (“Clinic,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website, https://houstoninjurywellness.com/ (the “Site”), and any services, communications, or information provided through the Site.

Please review these Terms and Conditions carefully. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site immediately.

Information regarding how we collect, use, and protect your personal and health-related information can be found in our Privacy Policy and HIPAA Notice of Privacy Practices.

Agreement Between User and Houston Injury & Wellness Clinic – Please Read

This Site may be used only under these Terms and Conditions. By using the Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

Disputes relating to the Site and our services are subject to binding arbitration and a class action waiver, as described below.

Purpose of the Website

The purpose of this Site is to provide general information about our clinic, healthcare and wellness services, appointment scheduling, and related communications. The information provided on this Site is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Submitting information through the Site does not create a provider-patient relationship unless and until such relationship is formally established in accordance with our clinic procedures.

Use of Information and Communications

By submitting your contact information through the Site, you consent to being contacted by Houston Injury & Wellness Clinic via phone calls, emails, and text/SMS messages regarding appointments, services, follow-ups, administrative matters, and related communications.

Your information is not sold. Any sharing of information is governed by our Privacy Policy and HIPAA Notice, and limited to permitted healthcare, operational, or legal purposes.

Ownership, License, and Restrictions on Use

All content on this Site, including text, graphics, images, logos, icons, layout, and other intellectual property, is owned by or licensed to Houston Injury & Wellness Clinic PLLC and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Houston Injury & Wellness Clinic PLLC and its owners, officers, employees, agents, contractors, and affiliates (“Covered Parties”) shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to:

  • Your use or inability to use the Site

  • Any reliance on information provided on the Site

  • Unauthorized access to or alteration of your data

  • Communications or conduct of third parties

  • Any technical errors, interruptions, or delays

Use of this Site is at your own risk.

Links to Third-Party Websites

This Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of any third-party sites. Accessing third-party sites is at your own discretion.

Governing Law and Dispute Resolution

Arbitration and Class Action Waiver

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or services provided shall be resolved exclusively through binding arbitration, administered by JAMS under its applicable rules.

  • Arbitration location: Harris County, Texas

  • Arbitration shall be conducted on an individual basis only

  • Class actions, collective actions, and representative proceedings are not permitted

If any portion of the class action waiver is deemed unenforceable, the remainder of the arbitration provision shall remain in effect.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the revised Terms.

Miscellaneous

You represent that you have the legal authority to use this Site and that your use does not violate any applicable laws or regulations. Failure by the Clinic to enforce any provision shall not constitute a waiver.

If any provision of these Terms is found invalid, the remaining provisions shall remain in full force and effect.

Copyright Infringement Policy (DMCA)

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (“DMCA”). If you believe that any content on this Site infringes your copyright, please submit a written notice including:

  • Your physical or electronic signature

  • Identification of the copyrighted work claimed to be infringed

  • Identification of the infringing material and its location

  • Your contact information

  • A statement of good faith belief

  • A statement, under penalty of perjury, that the information is accurate

DMCA Designated Agent:
Houston Injury & Wellness Clinic PLLC
3822 N Shepherd Dr.
Houston, TX 77018
United States
Email: patientcare@houstoninjurywellness.com

SMS and Auto-Dialed Calls

By providing your phone number through our website, forms, appointment requests, or other communication channels, and opting in where required, you expressly consent to receive calls and text messages from Houston Injury & Wellness Clinic (including automated or prerecorded messages, where applicable) regarding your appointments, care, services, and related communications.

These communications may include, but are not limited to:

  • Appointment confirmations and reminders

  • Follow-up messages and check-in communications

  • Service-related updates and important notifications

  • Billing or administrative communications (where applicable)

  • Promotional or special offer messages (where permitted by law)

Message frequency may vary depending on your appointments, activity, and engagement with our services. Message and data rates may apply based on your mobile carrier plan.

You may opt out of text messages at any time by replying STOP to any message.
You may reply HELP for assistance.

Carriers are not liable for delayed or undelivered messages.

Consent to receive calls or text messages is not a condition of purchase, treatment, or receiving services.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy and HIPAA Notice of Privacy Practices.

If you are under 18 years of age, you may only opt in to SMS communications with the consent of a parent or legal guardian.

We reserve the right to modify or discontinue SMS communications at any time. Any updates will be reflected in these Terms & Conditions and/or our Privacy Policy.

Contact Information

Houston Injury & Wellness Clinic PLLC
3822 N Shepherd Dr.
Houston, TX 77018
United States

Email: patientcare@houstoninjurywellness.com
Phone: +1 (956) 987-3626